We value our customers’ privacy and are committed to protecting their personal data with the utmost care and security. This privacy policy aims to inform you about how we collect, use, protect, and, in certain circumstances, share your personal information.
We may collect personal data that you provide directly to us when you use our services, including, but not limited to:
• First and last name
• Email address
• Phone number
• Home or delivery address
• Information about the appliance to be repaired (brand, model, description of the problem)
The information we collect is used to:
• Schedule and manage your repair requests.
• Communicate with you about the status of your service.
• Send you information and promotional offers, with your consent.
• Improve the quality of our services and customer support.
We take technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
• Third-party service providers who work on our behalf and have agreed to use the information only for authorized purposes.
• As required by law, to comply with legal processes, government requests, or applicable laws.
You have the right to access, correct, or delete your personal information that we hold on file. If you wish to exercise these rights, please contact us using the details provided on our contact page.
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to review this policy periodically.
If you have questions or concerns about our privacy policy or data practices, please contact us.
